Payment — cryptocurrencies, OxaPay, confirmations
Payments are handled by OxaPay's hosted checkout. You pick BTC (on-chain or Lightning), Monero, USDT, USDC, or Ethereum at the payment step. The USD price is locked for 30 minutes; the crypto amount is fixed at invoice creation against the live USD-to-crypto rate.
10 questions
Which cryptocurrencies do you accept?+
Through OxaPay: Bitcoin (on-chain + Lightning), Monero (XMR), Tether (USDT on TRC-20, ERC-20, Solana), USD Coin (USDC on ERC-20), Ethereum, and more. The full list is shown on the OxaPay payment page once you check out.
How does Monero (XMR) work?+
Select Monero on the OxaPay payment page. You get a single XMR address and amount. Pay from any Monero wallet (Cake, Monerujo, Feather, official GUI). OxaPay waits for 10 confirmations (~20 minutes) then marks the order paid. XMR orders get an automatic 1.5% discount applied at checkout.
Does Lightning Network really work?+
Yes — pick Bitcoin and OxaPay offers a Lightning invoice (BOLT 11) alongside the on-chain address. Lightning settles in milliseconds, no on-chain wait, and gets a 0.5% discount. Use Phoenix, Breez, Wallet of Satoshi, Strike, BlueWallet, or any Lightning-capable wallet.
How many confirmations are required?+
BTC on-chain: 2 confirmations (~20 min). Lightning: instant. XMR: 10 confirmations (~20 min). ETH and ERC-20 stablecoins: 20 blocks (~5 min). TRC-20 USDT: 20 confirmations (~1 min). USDT on Solana: 32 slots (~10 sec).
What if BTC or XMR price moves while I'm paying?+
The USD price is locked for 30 minutes from invoice creation. The crypto amount is computed at that moment against the live USD-to-crypto rate and is also locked for the window. Whatever the market does in those 30 minutes, you owe the amount on the invoice.
Do I pay network fees?+
Yes — your network fee (BTC mining fee, ETH gas, etc.) is paid out of your wallet alongside the invoice amount. OxaPay's `fee_paid_by_payer` is set to 0, meaning we absorb the OxaPay processing fee; only network fees are on you.
Is OxaPay safe?+
OxaPay is an established crypto payment gateway. They handle the multi-currency invoice + wallet rotation. Funds settle to our USDT treasury on receipt to neutralize volatility. We never custody your funds — they go from your wallet through OxaPay to our cold storage in a single hop.
Why settle to USDT and not BTC?+
USDT is dollar-stable, so the realized USD value of every paid order matches what the invoice said. If we settled to BTC and BTC dropped 5% between confirmation and reconciliation, we'd absorb the loss. USDT removes that volatility.
Can I pay with multiple cryptocurrencies on one order?+
No — each order maps to one OxaPay invoice in one currency. If you want to split your payment, split the order: place two smaller orders, each paid in a different crypto. They'll ship separately though.
What if I sent crypto to the wrong address?+
If you sent to an address that's not the invoice's, the payment is lost — there is no recovery path. Always double-check the OxaPay-issued address against your wallet's send screen. If you sent the right address but the wrong amount, OxaPay handles 2.5% under/over automatically; larger discrepancies need email follow-up.
Other topics
- Orders — placing, tracking, modifying — How the order flow works from cart to delivery, what you can change after placing, and what happens at each step.
- Shipping — FedEx, insurance, customs — FedEx Priority International for every order, what we declare, what you pay in customs.
- Refunds and cancellations — When refunds are possible, how they're paid back, and what happens to expired or undelivered orders.
- KYC and AML thresholds — Identity verification thresholds, what data we collect, retention.
- Bitcoin specifics — BTC on-chain and Lightning — payment, confirmations, security.
- Monero (XMR) specifics — Why we accept XMR directly, how it works, discounts.
- Bullion quality — LBMA, fineness, authentication — What you actually get: refiner standards, security features, authentication.