Monero (XMR) specifics
Monero is one of OxaPay's supported coins. XMR-paid orders get an automatic 1.5% discount because XMR settles cleanly with no reorg or reconciliation overhead. Confirmations: 10 (~20 minutes). No additional KYC scrutiny for XMR vs other coins.
5 questions
Do you really accept Monero?+
Yes — Monero is selectable on the OxaPay payment page. We're one of very few bullion dealers globally that supports XMR directly (most route crypto through BitPay, which does not support XMR).
Why the 1.5% discount on XMR?+
XMR settles finally with no reorg risk and no reconciliation overhead. It's the cheapest payment rail for us to operate, and we pass that saving back as a 1.5% automatic discount on the invoice subtotal.
How many XMR confirmations are required?+
10 confirmations (~20 minutes). Once OxaPay sees those, the order flips to paid and goes into the fulfillment queue.
Will my Monero payment trigger extra checks?+
No. Our KYC policy is based on order value (USD), not on the payment rail. Paying in XMR has no additional consequence vs paying in BTC or USDT.
Which XMR wallet should I use?+
Any — Cake Wallet, Monerujo, Feather, the official GUI, or a hardware-backed setup. The OxaPay page shows the receive address and amount; you broadcast from your wallet of choice.
Other topics
- Orders — placing, tracking, modifying — How the order flow works from cart to delivery, what you can change after placing, and what happens at each step.
- Payment — cryptocurrencies, OxaPay, confirmations — How crypto payments work end-to-end via OxaPay, what each network costs you in confirmations and fees.
- Shipping — FedEx, insurance, customs — FedEx Priority International for every order, what we declare, what you pay in customs.
- Refunds and cancellations — When refunds are possible, how they're paid back, and what happens to expired or undelivered orders.
- KYC and AML thresholds — Identity verification thresholds, what data we collect, retention.
- Bitcoin specifics — BTC on-chain and Lightning — payment, confirmations, security.
- Bullion quality — LBMA, fineness, authentication — What you actually get: refiner standards, security features, authentication.